Features available in your account, and your level of support, are determined by the pricing plan you choose. We offer priority email support and phone support.

As per our terms of use, we do not offer refunds.

If you send frequently or have large subscriber lists, monthly billing is the most cost effective option. Learn about recurring billing, and how monthly rates are calculated.

Find your account invoices, or see which account email address they're being sent to.

You can choose one of six currencies for your billing.

Pay per campaign billing is ideal for those who only send email occasionally.

If your account usage has changed, you can switch to a different plan.

You can switch to pay per campaign if it better suits your needs, or if you briefly need to suspend monthly payments.

Payment methods and account currency.

You can add addresses, phone numbers, taxation details like VAT numbers, and otherwise to your invoices.

When preparing to downgrade your billing plan there are some account changes you should be aware of.

Email credits are a pre-paid option for customers on pay per campaign billing.

What's included in your free trial of Campaign Monitor.

Depending on where you consume our services, local laws, regulations, and policies may require Campaign Monitor to charge tax on top of its quoted prices.

In July of 2023, new account plans were launched for all new Campaign Monitor customers.

Everything you need to know about paying by credit card: updating payment details, authorization holds, declined credit cards, international transaction fees.

To send transactional email, you need to be on a monthly billing plan.