As per our Terms of Use, we do not offer refunds.

If there are exceptional circumstances relating to the refund request, or if it's due to a problem with the application itself, please contact us.

Please be aware that the following are not exceptions:

• Plans that have been left active but not used.
• Monthly plans, where the intention was to cancel the plan prior to the next billing cycle, but this date was missed.
• Subscribers in multiple lists, resulting in a higher pricing tier being applied.
• Unused email credits.