There are multiple ways you can contact support and get assistance.

You can close your account at any time.

Set up a custom domain name for login and deliverability benefits.

Email authentication plays a crucial role in deliverability, reducing bounces, and avoiding spam filters. Learn about DKIM, SPF, and DMARC.

See what kind of account notification emails we send, and who they're sent to.

Here are some common issues people have when setting up authentication.

Permission settings change what features people are able to access in the application.

You can use your own domain to rebrand your account and emails, log into Campaign Monitor, and authenticate your emails.

If you manage more than one account, you can use the same domain to authenticate both.

Which browsers, operating systems and displays we support.

There are two versions of Campaign Monitor: agency and direct. Learn about the differences, and how to switch between the two.

Access resources for working with our template language and email CSS. Or get customized help from our Professional Services team.

Primary contacts receive billing-related email, and notifications of when campaigns have been sent.

Get set up for success with our checklist for moving to Campaign Monitor.

Troubleshooting tips for accessing your account.

Learn about the measures we've put in place to protect your security and privacy, and how we comply with legal requirements like GDPR.

How to change the time zone in your account, and what it affects.

Access manage team to change your email address and password.

Many deliverability cases revolving around emails not arriving are caused by a lack of email authentication. Low open rates and bounces can also be caused by not authenticating your sending domain.

Authenticating your own sending domain is crucial for deliverability. Avoid being perceived as a spammer by ISPs, spam filters and your recipients. These instructions will help you set it up in your account.

Approvals are a normal part of sending email through an email service provider. They make sure people are playing by the rules, and help keep spammers at bay.

Manage multiple people within your team.

How to find your API key and client ID, and rotate your API key by generating a new one.