New Campaign Monitor single team accounts created from 3rd August, 2026 will be utilizing our latest billing system, powered by Chargebee. If your account was created on or after this date, some information in this article may not apply to you — see Chargebee monthly billing for the current billing article.
If you need to temporarily suspend a monthly billing plan, instead of closing your account you can switch from monthly billing to pay per campaign. You can switch back to a monthly plan at any time.
Handy to know
- The switch to pay per campaign will take effect at the start of your next billing cycle. The account administrator will receive an email confirming once the switch has been made.
- If you exceed your monthly billing tier or send limit before the switch takes effect at the start of your next billing cycle, the standard charges will apply.
- You can switch back to a monthly plan at any time.
- Journeys and transactional email are not available on pay per campaign.
Learn more about pay per campaign billing
Switch to pay per campaign
To change your billing from monthly to pay per campaign:
- Click your profile image at the top right, then select Billing.
- Click View or change your plan.
- On the "Choose a plan" page, click Try paying per campaign at the bottom of the page.
- Below "Pay per campaign," click Choose this plan.