Primary contacts

The primary contact in an account is the main point of contact. That's who we send billing and other account-related emails to. If you have multiple people in your account, you can change who the primary contact is.

Change the primary contact

Permission required to use this feature: full access

There can only be one primary contact. If you only have one person in your account they will be the primary contact, if you have multiple people, the primary contact will be indicated by a purple email icon. To change who the primary contact is:

  1. Click your profile image at the top right, then select Manage team.
  2. Below "People in your account", the primary contact's name will have the purple email icon next to it. Hover your cursor over this icon, click change, and then select a different name.