Lists and Subscribers

Importing email addresses

• How do I import subscribers from a file?
• How do I import multiple value custom fields?
• What happens if I import duplicate email addresses?
• Can I import subscribers from a file with no column headings?
• Can I import my contacts from another system?

Subscribe forms and permission-based emailing

• Some common questions about permission
• What is your permission policy?
• Create a subscribe form for your website 
• Add a subscribe button to your website
• Add a subscribe form to your Wordpress site
• Add a subscribe form to your Tumblr site
• Setup Enlist iPad app to sign up subscribers
• Display a drop-down menu of other email lists on your subscribe form
• Set up a hosted subscribe form

Processing unsubscribes and bounces

• What is an unsubscribe page and why should I use it?
• What happens when people click the unsubscribe link?
• How can I reduce my unsubscribe rate?
• How do I resubscribe an unsubscribed email?

Options and settings

• Understanding single and confirmed opt-in
• Should I remove the subscribers who do not open my email campaigns?
• Can I edit the default subscribe and unsubscribe confirmation pages?

General

• How do suppression lists work?
• Adding validation and required fields to your sign up forms
• I have customers who have subscribed to multiple lists, what happens when I send a campaign to all these lists and they unsubscribe?
• How can I merge two or more subscriber lists?
• How do I create and use segments?
• How do I export my subscribers?
• When I press the 'submit' button on my sign up form, nothing happens!
• Recording which form or location a subscriber came from
• How do I delete a subscriber list?
• How can I search for an email address in all my subscriber lists at once?
• How to let your subscribers choose to receive HTML or plain text versions of your campaigns
• Can I get email notifications when people sign up?
• How can I link directly to a subscriber's profile?
• How do you know my subscriber's location?
• Issues installing our Facebook apps
• Adding a date field to your subscriber list
• How do I create and use custom fields?

Autoresponders

• Introduction to autoresponders
• How to automatically send emails based on a specific date
• How to send automated emails to new subscribers
• How to set up automatic, annual emails
• Why won't my new subscriber autoresponder send?